We Guarantee Your Safety

We guarantee that every transaction you make with True Healthy Products is safe. Your transaction is completely safe and secure via our High-Grade Encryption (AES-128 128 bit) Verified by Equifax – SSL Server Certificate. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

We offer a full 30-day 100% money back guarantee

We are so confident that you will love our chocolates and diet plan that we offer this 30 day money back guarantee. If for any reason you wish to return any unopened and opened product, we will give you a refund (less shipping) – no questions asked.

RETURNS

A written request must be made by email (support@truehealthyproducts.com) within thirty days of the purchase date to request a refund. Customer must return all merchandise sealed or opened to True Healthy Products, at customer’s expense. Customer must obtain a tracking number for your returned order, if we do not receive your return, we can not give credit. Once returned merchandise is received, a refund will then be issued and customer notified. (Allow, 5 to 7 business days from our receipt of the returned product for refund to be processed.) Customer assumes all liability when returning a product that may be lost or unaccounted for. No refunds 30 days beyond purchase date.

AUTOSHIP/RECURRING BILLING

AutoShip is a program created by True Healthy Products to allow customers to create an order for products that will automatically get placed for them every 30 days. You can also choose a different time frame that best fits your needs by emailing us at support@truehealthyproducts.com or calling us at 888-400-2920. By automating the process, we are able to save you time and in some cases, money, on the products you use every month.

If you would like to set your order up for AutoShip please email us at support@truehealthyproducts.com or call us at 888-400-2920.

How do I cancel my AutoShip Status?

While we would like to continue to provide our products to you, we understand that our program may not be for everyone. To cancel your autoship/recurring billing status, you must email us at support@truehealthyproduts.com or call us at 888-400-2920 and request that your autoship status be canceled. Please include your Name, Address, Phone and product that you would like to stop autoshipment on in your request. We will email you a confirmation email that your AutoShip status has been canceled. Please provide us with at least 48 business hours to cancel your autoship status.

PRODUCT AVAILABILITY

All orders are subject to inventory availability verification. There may be cases where you have been able to order a product from our site and we will run out of stock before we can update the site and make the product un-available. In the event of this case, our customer service department will contact you to notify you and we will send the backordered item when it arrives at our warehouse.

BACKORDERS

Occasionally our warehouse will run out of stock on certain items. If you have purchased a product that has run out, our customer service department will contact you via e-mail or phone to let you know when the product will be in stock. If you have any questions about a backorder, please contact our customer service department.

FLORIDA SALES TAX

Customers living in the state of Florida are subject to Florida sales tax on certain items that require us to collect sales tax. These state taxes are required by law to sell to the state in which our company is currently established. The current sales tax is 6% and will be added to your order automatically upon checkout.

SHIPPING

We ship via USPS Mail, please allow 3-5 business days for delivery.
At this time, we can only ship to The United States and US Military addresses.

MEDICAL ADVICE

If you have questions regarding the effects of products with other prescriptions you are taking, please consult a physician. We are an online store and cannot provide consultations for our customers in regards to other prescriptions you are taking and your health and are not responsible for any claims manufacturers make about their products.

The statements made about products have not been evaluated by the Food and Drug Administration (U.S.). These products are not intended to diagnose, treat, cure or prevent disease.

TESTIMONIALS

Testimonials appearing on this site reflect real life experiences of those who have used our products. However, results may vary. The testimonials are not necessarily representative of all of those who will use our products.
These testimonials are not intended to make claims that these products can be used to diagnose, treat, cure, mitigate or prevent any disease. These claims have not been clinically proven or evaluated by the FDA.